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Customer Support Representative
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Industry:
Manufacturing
Category:
Client Services & Customer Support
Total Position:
1
Job Type:
Full Time/Permanent ( First Shift (Day) )
Department:
Marketing
Job Location:
Lahore
Gender:
Male
Age:
22 - 30 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years(Call center)
Apply By:
Feb 12, 2021
Posted On:
Jan 12, 2021
Job Description
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Management, Customer Satisfaction, Customer Service Representative,
